How to update response received manually?
Firmway Customer Service
Last Update 5 tahun yang lalu
- Click on Confirmation > Track from the left panel and then click on View.
- From the Action column click on Mark as Respond > Yes,a Mark it as Respond.
- Click on option A or option B. In case of option B, kindly enter the amount.
- Enter the Manual Respond Reason. eg. Response received on 25.01.2021.
- Attach the Reference Documents. eg. email copy, confirmation copy, ledger etc.
- Click on Confirm > Yes, Confirm It.
